FAQ

What is Palette?

Palette is a Swedish creative collective that reimagines and explores the boundaries of everyday experiences by harmonizing craftsmanship, simplicity and function.

What products do you offer?

Our current products in range are our power bars "Alma" and "Edgar". they come in different colours with 3 AC sockets, 3 fast-charging USB-C charging (up to 65W), on/off button and a Magnetic base for secure mounting.

Where are Palette products made?

Our products are designed & engineered in Sweden, produced in Sweden, EU and P.R.C.

Where to buy?

Palette products can easliy be purchased through our online store www.palett3.com shipping worldwide.

We also range our products in other selected outlets.

How long is the cable on your power bar?

The cable is 1.8 meters or ca 5.9 feet long

What is the electrical standard on the power strip?

Palette's power strip comes with the Type F standard (F-type socket) witch is standard for all country’s in Europe except for UK and Switzerland.

It is also compatible in France, Poland and Belgium even though E-plug is the electrical standard. 

palett's power bar is certified with CE, S-mark and ROHS.

How do I stay updated about Palette?

Please subscribe to our newsletter in order to get exclusive offers and latest news. You can find the sign up box at the bottom footer on the website.

Orders and Payment

Im missing my order confirmation

If you placed an order in our web-shop and didn’t get any order confirmation, please start by checking your spam-folder but if you still can’t find it just email us at help@palett3.com

I want to change/cancel my order

We will do our best to change or cancel your order upon your request. please bare in mind that our orders are processed automatically and normally shipped within 1-2 business days upon order confirmation.

Please email help@palett3.comfor any inquiries about your order.

What payment methods can i use?

Depending on your country we are offering different payment solutions to best suit our consumer needs. Some of them are Apple Pay, Google Pay, Klarna, Mastercard, Visa, Paypal, Union Pay.

Your different payment options will be available at checkout.

Where to buy?

Palette products can easliy be purchased through our online store www.palett3.com shipping worldwide.

We also range our products in other selected stores (see list of retailers).

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